Privacy Policy of www.zayup.pizza

This platform gathers certain personal information from its users for specific purposes

We at Zayup Pizza Solution, Inc. (“Zayup Pizza Solution,” “we,” “us,” or “our”) have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy relates to the information collection and use practices of Zayup Pizza Solution in connection with our ordering platform and our other Services.

By using our Services, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service.

Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.

When you provide us with any Personal Information (as defined below), you consent to Zayup Pizza Solution’s collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as otherwise permitted by law.

THE INFORMATION WE COLLECT

1. PERSONAL INFORMATION

When you use our Services or enter a promotion or our referral program, you may be required to provide us with personal information about yourself, such as your name, address, phone number, and e-mail address (collectively, the “Personal Information”). We do not collect any Personal Information from you when you use our Services unless you provide us with the Personal Information voluntarily (for example, by registering to use the Services or joining our e-mail or text list).

2. BILLING INFORMATION

In order to submit orders through the Platform, you will be required to provide certain information in addition to the Personal Information noted above. Such information may include a debit card number, credit card number, billing address, and similar information (collectively, the “Billing Information”).

3. GEOLOCATIONAL INFORMATION

In order to provide access to the Services while you are using a mobile device, we automatically collect geolocational information from your mobile device, your wireless carrier, or certain third-party service providers (“Geolocational Information”). Collection of such Geolocational Information occurs only when the Services are running on your mobile device. You may control the collection of Geolocational Information through the user settings on your device. You may decline to allow us to collect such Geolocational Information, in which case Zayup Pizza Solution will not be able to provide certain services to you. Please be sure to manage your mobile device and privacy preferences on the Platform on an ongoing basis.

4. OTHER INFORTMATION

In addition to the Personal Information, the Billing Information, and the Geolocational Information, we may collect additional information regarding you and your use of our Services, your interactions with us and our advertising, as well as information regarding your computer or other devices used to access our Services (collectively, the “Other Information”).

Advertising

Meta Ads Conversion Tracking (Meta Pixel)and Microsoft Advertising

Collected Data: Cookies; User Activity Data

Analytics

Google Analytics (Universal Analytics) and Google Analytics (Universal Analytics) with IP anonymization

Collected Data: Cookies; User Interaction Data

Facebook Analytics for Apps

Collected Data: User Activity Data; multiple data types as outlined in the service's privacy policy

Remarketing and behavioral targeting

Facebook Remarketing and Google Analytics Remarketing

Collected Data: Cookies; User Behavior Data

Facebook Custom Audience

Collected Data: Cookies; Email Information

Contacting the User

Contact form

Personal Data: email address; first name

order-taking & marketing Solutions

Complete Order-Taking & Marketing Solutions for Pizza and Restaurants

Frequently Asked Questions

1. What is this service, and how can it help my business?

This AI-powered solution is designed to automate and streamline various aspects of your business operations, from customer service to marketing. It helps manage customer interactions, improve efficiency, and boost engagement, allowing you to focus on growing your business. Whether you’re in the restaurant industry, eCommerce, or service-based fields, this service offers tools to optimize customer communication, automate responses, and enhance overall performance.

2. How does the AI-powered platform work?

The platform uses artificial intelligence to automate tasks like responding to customer inquiries, processing orders, and managing appointments. It interacts with customers through human-like conversations, providing fast, accurate responses. You can set up workflows and instructions to guide the AI on how to handle different types of queries, allowing your business to operate efficiently, 24/7, without manual intervention.

3. What types of businesses can benefit from this service?

This service can benefit a wide range of businesses, including restaurants, pizza stores, eCommerce shops, and service-based industries. Any business that relies on frequent customer communication, order processing, or lead generation can use this platform to improve operational efficiency, reduce manual work, and enhance customer satisfaction.

4. How can this service improve customer service?

The AI solution automates customer service tasks, providing quick and accurate responses to common inquiries, order statuses, and more. It can operate 24/7, ensuring your customers receive prompt assistance even outside regular business hours. For complex issues, the system can escalate queries to human agents when necessary, ensuring a balance between automation and personalized service. This improves customer satisfaction while freeing up your team to focus on more important tasks.

5. How does the service enhance marketing efforts?

The platform includes AI-driven marketing tools that automate customer engagement, such as sending promotional messages, responding to leads, and following up with potential customers. It can segment your audience for more personalized campaigns and track customer behavior to optimize your efforts. By automating these tasks, the service saves you time while ensuring consistent communication and improved conversion rates.

6. Can the platform handle high volumes of customer interactions?

Yes, the platform is built to manage large volumes of customer interactions simultaneously. Whether you're dealing with a surge in orders or increased engagement due to a marketing campaign, the AI agents can handle multiple conversations at once without compromising quality. This ensures your business can provide fast and efficient service even during peak times.